Politique d’expédition

Processing Time

All orders are made-to-order and printed especially for you. Please allow 3-7 business days for production before your order ships. During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods & Delivery Times

We ship worldwide from our print partners to ensure the fastest delivery to your location.

United States:

  • Standard Shipping:10-20 business days after production
  • Tracking information will be provided once your order ships

International Shipping:

  • Europe: 7-25 business days after production
  • Australia, New Zealand, Asia: 20-25 business days after production
  • Rest of World: 10-28 business days after production
  • Express options available at checkout for select destinations

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. We work with multiple carriers to provide you with the most economical rates.

Tracking Your Order

Once your order has been produced and shipped, you will receive a shipping confirmation email with tracking information. You can use this to monitor your package's journey to you.

Print-on-Demand Notice

Because each piece is custom printed when you order, we cannot offer rush production. However, this ensures you receive a fresh, high-quality print made just for you and helps us reduce waste.

International Orders - Customs & Duties

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and are determined by your local customs office. We have no control over these charges and cannot predict what they may be.

Lost or Damaged Shipments

If your order is lost in transit or arrives damaged, please contact us within 14 days of the expected delivery date. We'll work with you to resolve the issue, which may include reprinting and reshipping your order.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may be possible if requested before production begins.

Questions?

If you have any questions about shipping, please contact us at contact@marinemarcus.com.